Cold-chain logistics across Egypt · Free installation over 25,000 L.E.

Support

Warranty & Service

Manufacturer warranty terms, calibration schedules and how to book biomedical service with medBay.

Warranty coverage

All devices carry the full manufacturer warranty, registered in your name at delivery. Warranty length is listed on every product page (typically 12–36 months).

Preventive maintenance

We offer annual calibration and preventive-maintenance contracts for monitoring, imaging and respiratory equipment, with documented reports for accreditation audits.

Book service

Contact our support desk with your order reference and device serial number. Standard response is one working day; critical-care equipment is prioritised same-day.

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